Welcome

A human-centric approach to solving problems, innovation, and change

Uncertainty — in life and at work — is the breeding ground for tensions and fears, emotions and resistance. It builds stories — often catastrophic and very untrue ones — that keep us from operating at our best as companies and humans.

– Mack Fogelson

Creating the conditions we want

If we want to do our best work — as humans and as companies — we must create the conditions where it's safe to continuously experiment and learn. This requires us to be vulnerable, human, resilient, and responsive. It also requires us to be brave.

As we build and run our organizations — no matter size or industry — we will continually face struggle. It’s not about changing that or eliminating it altogether. It’s about unlearning the ways of working that don't serve us, and equipping ourselves with the principles, practices, and tools that will support us in moving through the uncertainty, tension, fear, and stories we face every day with intention and grace.

I help companies, teams, and leaders redesign their systems and build braver cultures:

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I would recommend Mack to leaders who know that their teams are capable of more but don’t know how to let that emerge.
SIMON MCEVOY | HEAD OF STRATEGY | LONDON
Mack has helped us to make fundamental changes in the business. Everything has shifted — from the ways we do our work, to how we show up and behave as people, to how decisions are made.
JO COLES | CLIENT SERVICES DIRECTOR | LONDON
Mack operates as a colleague not a consultant, and invests herself deeply in the relationships that drive a successful company.
BEN DANSIE | CEO | LONDON
Mack is empathetic, intuitive and very creative. She gets people and knows how to drive collaborative change and grow leaders.
KAREN AUSTIN | FORMER CIO | SAN FRANCISCO
This is a better place to work as a result of the work we’ve done with Mack; it’s a better company with more vision and clearer direction.
SARAH PETTINGER | COO | LONDON

NAVIGATING UNCERTAINTY

We cannot predict, plan, or control our way out of uncertainty. Uncertainty and complexity require us to think differently about how we:

Operate our organizations

Approach and solve problems

Engage with our colleagues

Steer towards our vision and purpose

CONNECT WITH MACK

Mack has supported entrepreneurs, leaders, teams, and companies all over the world — from organizations like Apple, to those with hundreds of employees — redesign their systems and build braver cultures.

She is a Certified Dare to Lead™ Facilitator, trusted by Brené Brown, and published by the Economist. Connect on an initiative you’re supporting in your organization or industry event.